Reset the password on the DX4000 Series Digital Video Recorder (DVR) back to factory default.

NOTICE

DISCONTINUED PELCO PRODUCT.
This product has been discontinued. For further information please visit pelco.com/support/discontinued-products

Issue

Default login no longer grant access to the DVR.

Product Line

Pelco Video Management

Environment

DX4000 Series DVR

Cause

User forgot password to the DX4000 DVR.

Resolution

To reset the system back to the default Administrator password (1234) do the following:

  1. Press and hold the buttons at the same time.
  2. Continue to hold the buttons and then unplug the power adapter from the rear of the unit. Plug the unit back into the power supply. The unit will power up, beep twice, and then start the boot sequence.
  3. Release the buttons.
  4. After the unit finishes rebooting, the password will reset to the default setting.

 

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