Location of MAC address information on the DX8000/DX8100 Series Recorders

Issue

Where is the MAC address information located on the DX8000/DX8100 Series Recorders?

Product Line

Pelco Video Management

Environment

DX8000 Series Digital Video Recorder (DVR)

DX8100 Series Hybrid Video Recorder (HVR)

Cause

MAC Address of the DX8000/DX8100 is required to process Password Recovery.

Resolution

  1. Click on File > Password Recovery
  2. This will open the Password Recovery window
  3. Located in the Password Recovery window is the MAC Address

     
     
  4. Can also be located by logging into the DX8100 software using a Administrator account.
  5. Navigate to Setup > Network > click the Network Information button.

    Physical Address is the MAC Address