The 2x3 and 4x3 layouts grayed out in the Endura WS5200 Workstation software

Issue

Why are the 2x3 and 4x3 layouts grayed out in the Endura WS5200 Workstation software?

Product Line

Pelco Video Management

Environment

Endura WS5200 Advanced System Management Software version 2.5.2.10106

Cause

The WS5200 interface automatically detects the monitor's native resolution and aspect ratio and configures the display to accommodate what the monitor can support. Generally the monitor connected to the Workstation supports only a 4:3 aspect ratio rather than 16:9.

Resolution

Base on the monitor's native aspect ratio, the WS5200 supports screen configurations in single-image, 2 x 2, 3 x 3, 4 x 4, 1 + 5, 1 + 12, and 2 + 8 for 4:3 aspect ratio displays and adds 3 x 2 and 4 x 3 for 16:9 aspect ratio displays. To utilize the 2 x 3 and 4 x 3 layouts upgrade the monitor to a 16:9 aspect ratio displays.