How to configure E-mail notification on the DX8100 Series HVR.

Issue

Can the DX8100 be configured to send e-mail notifications alerting users to motion, alarm, and video loss events?

Product Line

Pelco Video Management

Environment

DX8100 Series

Cause

For the DX8100 to notify of an event such as, motion, alarm, and video loss via e-mail, the E-Mail Notification function needs to be set up.

Resolution

Yes, the DX8100 can be configured to send e-mail to notify users if there is an alarm, motion event or video loss.

The DX8100 can be configured to send e-mail notifications alerting users of motion, alarm, and video loss events. Users with Power User access and higher can configure the notification function. Notifications can be sent to a single e-mail address or a group of addresses, either immediately after an event occurs or periodically according to a predefined schedule. You can configure up to 32 e-mail groups, and up to 32 members can be assigned to each e-mail group. Before sending notifications, you must provide information about your e-mail server and establish the events (motion, alarm, and video loss) that you want to include in the e-mail message. Timing and frequency of the e-mail notifications must also be set. You should test the e-mail notification function immediately after configuration to ensure your system is set up correctly.

NOTES: 

  • To use emergency e-mail notification, the DX8100 Series HVR must be connected to a LAN that maintains an SMTP mail server. The network must also be connected to either an intranet or the Internet depending on the location of the e-mail accounts to which you want to send notifications. Consult your network administrator for information about configuring e-mail notification on your local network.
  • The DX8100 does not support the Secure Sockets Layer (SSL) protocol required by Simple Mail Transfer Protocol (SMTP) servers.
  • The DX8100 does not support Google™ Gmail.