Second video output of the VCD5202/NET5402R-HD is inactive.

Issue

Why is the second video output of the VCD5202/NET5402R-HD inactive?

Product Line

Pelco Video Management, Pelco Transmission & Power

Environment

Endura NET5402R-HD- All versions
Endura VCD5202 - All versions

Cause

The second video output of a VCD5202/NET5402R-HD will not become active unless there is a monitor connected at the time of startup.

Resolution

How to solve the problem:

  1. Connect a monitor to both video outputs of the VCD5202/NET5402R-HD.
  2. Ensure that both monitors are powered on.
  3. Reboot the VCD5202/NET5402R-HD via the power button located on the front of the unit.