Enabling the covert option for an IP camera in DSAdmin causes error ADODB.Command->dsIPCameras.SaveCameraDetail.

Issue

Using DSAdmin 7.1.90 trying to set an IP camera to covert and get error ADODB.Command->dsIPCameras.SaveCameraDetail.

Error Encountered
An unexpected error has occurred in the system. Please make a note
of it and contact your appropriate support personnel.
Error number: 5
Error message: Application uses a value of the wrong type for the current operation.

Product Line

Pelco Video Management

Environment

  • Digital Sentry software v7.1.90
  • DS Admin v7.1.90

Cause

The Digital Sentry software has a limitation of 22 Characters for the camera title/name (spaces included). If the camera title is more then 22 characters you receive the error.

Resolution

Digital Sentry is able to save the Covert option after changing the IP Camera's name to 22 characters or less.
This issue is resolved in Digital Sentry v7.2.30 software.