After a power outage multiple cameras have lost PTZ (Pan, Tilt and Zoom) control.

Issue

After a power outage 3 cameras have lost PTZ (Pan, Tilt and Zoom) control.

Product Line

Pelco Cameras

Environment

  • CM9760-CC1 (Any version)
  • CM9760-CDU-T
  • Spectra Domes (analog cameras, any version) 
  • Pelco System Manager      

Cause

When the power was restored the CM9760-CC1 booted to the wrong configuration file.

Resolution

Re-loaded and ran the correct configuration files, verified using Pelco System Manager.