Rewinding from live to recorded video on Endura WS5000 Workstation software.

Issue

Rewinding from live video does not work in the Endura WS5000 Software, but playback of recorded video otherwise works.

Product Line

Pelco Video Management

Environment

Endura WS5000 Workstation Software
Endura NSM5200 Network Storage Manager

Cause

The NSM pool is not functioning properly, causing the relationship between a live camera and its recorded video to be broken.

Resolution

The camera(s) must be removed from and added back into the NSM5200 pool by the following procedure:

  1. Log into Endura Utilities
  2. Click on the NSM5200 in the left-hand pane
  3. Right-click on the NSM of the affected pool and select Open web interface
  4. Click on NSM Pool
  5. Scroll through the cameras in the pool and select the affected camera(s)
  6. Click Remove
  7. Click Save
  8. Select the affected camera(s) and click Add
  9. Click Save.