The KBD300A Keyboard is not working with the CM9700 Matrix Series Switcher.

Issue

The KBD300A Keyboard is not working with the CM9700 Matrix Series Switcher.

Product Line

Pelco Matrix

Environment

KBD300A keyboard
CM9700 Matrix Series Switcher

Cause

The keyboard is operating in a different keyboard mode because of incorrect dip switches settings.

Resolution

Dip switches 6 and 7 on the KBD300A  need to be turned on to work in conjunction with the CM9700 Series Matrix Switcher.
KBD300A Manual. See page 26.