NOTICEDISCONTINUED PELCO PRODUCT.
This product has been discontinued. For further information please visit pelco.com/support/discontinued-products
How do I reset the password for the DX8100/DX8000 Digital Video Recording System?
Pelco Video Management
- DX8000 Series - All Version
- DX8100 Series - All Version
The DX8100 system password is not available or allowing access.
The recovery reset is processed by Technical Support.
Be sure the DVR Network Interface is linked to a network.
To create a password key for the recovery password process, follow the below instructions:
- In the DX8100 software, Go to File, Password Recovery
Copy the information on the screen:
- MAC Address
- Date/Time (time must include : time / minutes / seconds)
Once the information is copied, contact 1-800-289-9100 or firstname.lastname@example.org
Inform the technician on the phone that a password recovery is required for a DX8100 and give the technician the information.