Endura WS5000 or WS5200 displays error Current layout cannot display the selected video stream. To view, switch to single camera layout or modify stream configuration when attempting to drag camera into live-video panel.

Issue

Endura WS5000 or WS5200 displays error "Current layout cannot display the selected video stream. To view, switch to single camera layout or modify stream configuration" when attempting to drag camera into live-video panel.

Product Line

Pelco Cameras, Pelco Video Management

Environment

Endura WS5000/WS5200 Video Management Software All Versions

Cause

The secondary video stream for the camera or encoder in question is set to an compression type or resolution which is not compatible with WS5000 / WS5200.

Resolution

To resolve this, the stream configuration on the camera must be modified.

  1. Right-Click the camera or encoder in question and select Modify Settings.

     
  2. Within the Devices tab, click on the Configuration sub-tab, and then click on the Custom dropdown box to select any one of the preset stream configurations from the list, and then click Apply to save and OK to exit setup.

     
  3. Re-attempt live video by again dragging the camera from the navigation panel to view panel.