Cable type used to connect a Genex Multiplexer to a CM9700 Series Matrix.

NOTICE

DISCONTINUED PELCO PRODUCT.
This product has been discontinued. For further information please visit pelco.com/support/discontinued-products

Issue

The KBD shows the mux controls available when the mux camera input is selected but the MUX does not respond.

Product Line

Pelco Matrix

Environment

CM9760 Looping Matrix
MX4016CD
Multiplexer is programmed on sercom port 9
Use Straight cable to connect between the programmed SERCOM port on the CC1 and Multiplexer.

Cause

Genex multiplexer incorrectly wired to the CM9760-CC1. The incorrect cable (reverse cable) type was used.

Resolution

When connecting a Genex Multiplexer to a CM9740-CC1, CM9760-CC1 or CM9700-CC1 use a RS422 Straight cable.

The cable will connect between the programmed SERCOM port on the CC1 and the IN PORT on the Genex Multiplexer.