There are cameras in the CM9700 sequences that no longer exist and need to be removed.

Issue

There are cameras in the CM9700 sequences that no longer exist which need to be removed.

Product Line

Pelco Matrix

Environment

  • CM9760/CM9700-CC1 (all versions)
  • CM9760-KBD (all versions)
  • Pelco System Manager (matching version) 

Cause

Sequences are created by writing macros using Pelco System Manager, these sequencing macros need to be modified.

Resolution

  1. Open and log into Pelco System Manager
  2. Select the macro section
  3. Select the sequencing macro which contains the missing cameras
  4. Remove missing cameras from macro
  5. Save file and re-load into the CM97XX-CC1
  6. Restart the system