White lines of interference display on the video of CM6800 matrix switcher

Issue

Video displays white lines of interference.  

Product Line

Pelco Matrix

Environment

  • KBD300A
  • CM6800E-48X8
  • ES30CBW24-2W
  • Spectra IV

Cause

V-Sync (Vertical Sync) is enabled within CM6800 programming.The cameras on the CM6800 do not support the V-Sync system.

Resolution

  1. Press the PGM key on the KBD300A. The Password screen appears.
  2. At the ******* prompt, enter the DEFAULT PASSWORD: 2899100. The Main menu appears.
  3. Enter CAMERA menu option by clicking joystick to right. Camera menu will open for camera 1.
  4. Go to Vertical Drive and disable.
  5. Repeat for all cameras on system.
  6. When done exit menu