Issue
While installing DS ControlPoint the error "Unable to register IntegralPelco4600.dll" is reported.
Product Line
Pelco Video Management
Environment
DS Control Point 7.0.24
MS Windows XP, 7
Cause
Installer problem with the DS ControlPoint 7.0.24 install package.
Resolution
-
Uninstall the DS ControlPoint software using Add/Remove programs (MS Windows XP) or Programs and Features (MS Windows 7).
Note: Manually delete the C:\Program Files\Pelco\Common Files folder as well as the C:\Program Files\Pelco\ControlPoint folder.
- Download and install the latest release of DS ControlPoint client software.
**The Digital Sentry server software also uses the Common Files folder, only manually delete if on a client computer which only has or had the DS ControlPoint software installed.