DS ControlPoint reports Unable to register IntegralPelco4600.dll during installation.

LL#10749 created on Mar 1st, 2012, last modified on Mar 18th, 2016

Issue

While installing DS ControlPoint the error "Unable to register IntegralPelco4600.dll" is reported.

Product Line

Pelco Video Management

Environment

DS Control Point 7.0.24
MS Windows XP, 7

Cause

Installer problem with the DS ControlPoint 7.0.24 install package.

Resolution

  1. Uninstall the DS ControlPoint software using Add/Remove programs (MS Windows XP) or Programs and Features (MS Windows 7).
    Note:  Manually delete the C:\Program Files\Pelco\Common Files folder as well as the C:\Program Files\Pelco\ControlPoint folder.
     
  2. Download and install the latest release of DS ControlPoint client software.



**The Digital Sentry server software also uses the Common Files folder, only manually delete if on a client computer which only has or had the DS ControlPoint software installed.


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