How to obtain the Digital Sentry license key and Product ID

Issue

Where can I locate the Product ID and License Key on the Digital Sentry?

Product Line

Pelco Video Management

Environment

  • Digital Sentry (DS) Xpress (All version)
  • DS-NVs
  • DSSRV
  • DSSRV2

Cause

Validate Product ID and License Key

Resolution

To locate the IP camera license on the Digital Sentry, follow the steps below:

  1. Click the Start button
  2. Click on Programs
  3. Click on Pelco
  4. Click on License Key Entry. The DS License Key Utility appears. See figure below.

In order to create a new IP camera license or update, the Product ID number from the Digital Sentry installation must be provided to Sales. The Product ID can be located using the DS License Key Utility (START > All Programs > Pelco > License Key Entry) or ( older version START > PROGRAMS > INTEGRAL)
To obtain Licenses for the IP cameras, please contact Sales at 1-800-289-9100  Ext.  27023

NOTE: There must be a network connection to get a correct product ID.