Not able to stream H264 video with Pelco Media Player in the web GUI or Endura when SSL is enabled and using version 1.8.2

Issue

If SSL is enabled there is no H264 video streaming when using Pelco Media Player in the web GUI or Endura.

Product Line

Pelco Cameras, Pelco Video Management

Environment

Sarix 1.8.2 version camera with SSL enabled and using Pelco Media Player on the web GUI or Endura

Cause

When SSL is enabled you stream out of port 443. Currently the Pelco Media Player uses port 80 to stream video. The old firmware before 1.8.2 redirected the web pages from port 80 to port 443 but did not actually disable port 80. Version 1.8.2 in order to be ONVIF compliant disables port 80, the Pelco Media Player then fails to stream video because it does not switch the soap port functions and does not do TLS authentication. There will need to be a new build of the Pelco Media Player in order to resolve this.

Resolution

There is no workaround for this at this time. In order to get video to stream again you would have to disable the SSL.