Failure when trying to update SM5000 to version 1.4.69.492

Issue

Failure when trying to update SM5000 from version 01.04.0055 to version 1.4.69.492

Product Line

Pelco Video Management

Environment

Pelco Endura SM5000 version 01.04.0055

Cause

Incorrect path to .DONOTRUN folder

Resolution

Earlier distributions of SM5000 did not have the DONOTRUN folder properly hidden as .DONOTRUN. SM update script for 1.4.69.492 attempts to access config.pm from .DONOTRUN and then ends update with FATAL ERROR.

1.  SSH into the SM5000

2.  Type ll then press Enter.  If you see the DONOTRUN folder then then proceed to step 3 and move the DONOTRUN folder

3.  Type mv DONOTRUN .DONOTRUN then press Enter.  Type ll again and verify that the DONOTRUN folder is now hidden.

4.  Re-attempt SM5000 update from version 01.04.0055 to version 1.4.69.492 via Endura Utilities.