Sarix device is configured for DHCP but is ignoring DNS server information from DHCP.

Issue

The Sarix camera does not get address from the DNS server.

Product Line

Pelco Cameras

Environment

Mixing Sarix camera/encoder configuration between the device's web interface and Endura Utilities.

Cause

When the following has been done

  • Configured the Sarix device for a static IP address using the device's web interface.
  • then configured the Sarix device for DHCP using the Endura Utilities macro.

Resolution

Use one method or the other (Endura Utilities or the web interface) to configure the Sarix device's network settings. Do not use different methods for setting static IP address and doing DHCP settings.