After a Windows 7 Upgrade on a WS5070 using a recovery CD, the OS prompts for a Window 7 product Code

Issue

The WS5070 was shipped with the Windows Vista release, and loaded a new OS from a recovery CD.  Windows 7 is prompting for a Product Key.

Product Line

Pelco Video Management

Environment

WS5070

Cause

The operating system needs a new product key.

Resolution

The WS5070 operating system can be upgraded in two ways:

1. Use a Microsoft Windows upgrade CD. The product key comes with the package.
2. Use a Pelco Recovery CD. The product key must be on a sticker on the existing box.

Both upgrade methods require a payment for operating system product key.