When changing the RTSP, HTTP, or HTTPS on the Sarix camera version 1.8.2 the Endura system will not connect to the camera

Issue

If you change or customize the port for the HTTP, HTTPS, or RSTP on the Sarix camera you will not be able to connect or will lose connection with Endura.

Product Line

Pelco Cameras, Pelco Video Management

Environment

Sarix camera with 1.8.2 or higher version
Endura workstation

Cause

The Endura system has set ports it uses for camera connection. The changing of these ports on the camera itself causes connection loses

Resolution

Be aware any port changes affect Endura connection and has to be set up for port connection on both the camera and the Endura workstation, so they are both using the same ports