How to obtain a Microsoft Windows Product Activation / License Key for a Pelco Endura Workstation.

Issue

  • The required Microsoft Windows Product Activation / License Key cannot be located.

Product Line

Pelco Video Management

Environment

  • Pelco Endura WS5050, WS5060, or WS5070 Workstation.

Cause

  • The Unit has not been adequately searched; it should be removed from rack and all sides visually inspected for the sticker, including the bottom of the unit.
  • The sticker was removed after the unit left the Pelco Campus. Pelco is not responsible.
  • The unit is either not a Pelco workstation (it could be a third party Windows workstation running software-only WS5200), or it is some type of demo, beta, third party refurbished, online auctioned, or other non-original unit. Pelco is not responsible.

Resolution

note: Windows Licenses are original property of Microsoft, and then sold to purchaser at time of unit sale. Pelco does not retain copies of already-sold Windows Activation Keys/Licenses.

Pelco Provides the official and physical Microsoft Windows Activation/License Key sticker/label for Windows XP/Vista/7 with every WS5050, WS5060, and WS5070 unit that is sold.

If said sticker/label cannot be located, it means one of the following 3 things -

  1. The Unit has not been adequately searched; it should be removed from rack and all sides visually inspected for the sticker, including the bottom of the unit.
  2. The sticker was removed after the unit left the Pelco Campus. Pelco is not responsible.
  3. The unit is either not a Pelco workstation (i.e. it may be a third party Windows workstation running Pelco's software-only WS5200 Package), or it is some type of demo, beta, third party refurbished, online auctioned, or other non-production or non-original unit. Pelco is not responsible.

 

To resolve, a new Microsoft Windows Activation Key must be obtained from Pelco, Microsoft, or a third party.

The Pelco Part numbers are shown in blue below -

WS5050 / WS5060 (Windows XP)
SD03-0001-0005          
Description: G-WINDOWS XP PRO SERV. PACK 2-OEM

WS5070 Original Shipments (Windows Vista)
SD03-0001-0006
Description: WS5070 G-WINDOWS VISTA BUSINESS SP1 32-BIT OEM
note: This part number is obsolete and can no longer be obtained from Pelco. All WS5070 units now ship with Windows 7 (see below).

WS5070 Current Shipments (Windows 7)
SD03-0001-0009 
Description: G-MS WIN 7 ULT SP1 64-BIT OEM 1PK

 

See Also: LL#11694 - "How to obtain new or updated Endura Workstation Software (WS5000 or WS5200)?"