Issue
When trying to access the serial number off a Continuum key using MMC or Excel, all fields come up blank or with 0.
Environment
- Continuum Security Key
- MMC
- Excel
- CyberKeyWriter2
Cause
Cannot access Continuum Key serial number using Excel or MMC.
Resolution
- From My Computer, navigate to Program Files\Continuum.
- Launch the application CyberKeyWriter2.