Danish Ø alphabet character with upgrade from 1.3 Beta 1 to Beta 2

Issue

Danish Ø alphabet character in I/NET 2.42 build 2316 while upgrade from StruxureWare Building Operation 1.3.0.724 Beta 1 to 1.3.0.802 Beta 2

Product Line

TAC I/NET, SmartStruxure Solution

Environment

Windows operating system, I/NET 2.42 build 2316 loaded, StruxureWare Building Operation 1.3.0.724 Beta 1 wanting to upgrade to I/NET 2.42 build 2325 with 1.3.0.802 Beta 2

Cause

Danish Ø character is not considered intelligent text. Upgrade from I/NET 2.42 build 2316 StruxureWare Building Operation 1.3.0.724 Beta 1 to 1.3.0.802 Beta 2 renders a empty database.

StruxureWare Building Operation views the Danish character as unintelligent text and a filler such as a block, triangle or other symbol.

 

Resolution

Workaround is to edit the names or characters used and replace characters not in the English alphabet. In the example below I have replaced any ambiguous characters with an X. The upgrade performs without issue.

A second alternative is to upgrade I/NET to 2.42 build 2325 and StruxureWare Building Operation software to 1.3.0.802 Beta 2, which understands characters not in the English alphabet. Here I have placed Danish and Deutsch characters which upgrade without issue.