Error message Error creating file at download to Xenta 300/400.

Issue

Commission and download to a Xenta 300/400 fails with error message  "Error creating file".

Product Line

TAC Vista

Environment

Vista 5.x

Xenta 300/400

Cause

Vista are using the folder C:\Documents and Settings\MyName\Local Settings\Temp at Commission and download to a Xenta 300/400. So the user which have started the Vista server must have authority to write to that folder.

Resolution

Make sure that the user which have started the Vista server have authority to write to the folder C:\Documents and Settings\MyName\Local Settings\Temp.