StruxureWare Building Operation - Error after installation of WebReports.


Error after installation of WebReports: HTTP Error 500.21 - Internal Server Error

Product Line

SmartStruxure Solution


WebReports error

Report Server


The installation of WebReports was carried out without any errors, and via the report manager, the reports could be seen to have been added.

When trying to access the web site, an error occurs. Get the error, as shown below.

HTTP Error 500.21 - Internal Server Error Handler "PageHandlerFactor-Integrated" has a bad module "ManagedPipelineHandler" in its module list


This issue is caused by ASP.Net not being registered on the IIS. To correct this issue carry out the following;

  1. Go to the PC command prompt and Navigate to the directory C:\Windows\Microsoft.NET\Framework\v4.0.30319>
  2. Run "aspnet_regiis -i" from the command line.
  3. Restart IIS from the Management Console or use the command "iisreset" from the command line.