DS XPress TX400 capture card replacement part number.

NOTICE

DISCONTINUED PELCO PRODUCT.
This product has been discontinued. For further information please visit pelco.com/support/discontinued-products

Issue

Unable to view live or recorded video for cameras connected to a specific capture card.

Windows Event Viewer error ID 7030 "warning - Board x init error x" (error starts at Board 0 so failure with Board 3 is actually BRD4 in DS Admin) :

 

Product Line

Pelco Video Management

Environment

DS XPress
Digital Sentry
TX-400
 

Cause

Hardware failure of the TX-400 capture card.

Resolution

The replacement part number for the TX-400 capture card for DS XPress units: 4601-20003, is no longer available through Pelco. 

Contact Pelco for repair or DVR replacement options at 1-800-289-9100.