No audio on the WS5070

Issue

When speakers are connected to the WS5070, it is found that audio does not work.

Recovering the WS5070 to its original image does not change this.

Product Line

Pelco Video Management

Environment

WS5070 with Windows 7 and WS5200 v2.5.3.10245 installed.

Cause

The current installation of the WS5070 does not include the audio driver.

This issue has been fixed in newer images (datecode: 20120719).

Resolution

Download & install the correct audio driver for the WS5070’s sound card:

ftp.supermicro.com/driver/Audio/ac97/Realtek/ALC883/Vista_Win7/Vista_Win7_R235.zip