Unable to perform a backup or copy files from an I/A Series G3 station - indicates: Error parsing list of remote modules.

Issue

Unable to perform a backup or copy files from an I/A Series G3 station - indicates: Error parsing list of remote modules.
     javax.baja.sys.LocalizableRuntimeException: Error parsing list of remote modules

Product Line

TAC I/A Series

Environment

I/A Series G3 (all versions)

Cause

The backup and copy processes include a scan of the remote station's module directory.  The software is encountering a file that is not a module and does not have the .jar extension.  A user may have transferred a non-module into the directory by mistake.

Resolution

Locate and remove the file causing the issue.

  1. Using Workbench, connect to the platform of the ENC, JACE, or remote station and run the File Transfer Client.
  2. Navigate to the /niagara/modules directory that will list out the modules (jar files) installed in the station.
  3. Review the list to locate the file that is not a module (jar extension).
  4. Highlight and delete the file.