On Endura the System manager does not pick up a change in the time server

Issue

A Sarix camera will not pick up a change in the time server on the System manager

Product Line

Pelco Cameras, Pelco Video Management

Environment

Sarix cameras version 1.8.2

Endura System manager

Cause

The camera is not picking up a change in the time server on the System manager. The camera holds on to the old NTP server through a reboot of the system manager. If the camera is set to DHCP or none, the system manager will set it back to manual but the address on the camera will be the old NTP server.

Resolution

After a factory reboot on the camera, it will get the correct NTP server