Error code 401 - Unauthorized in XBuilder

Issue

When trying to download a 5/7/9xx in XBuilder you get "Error code 401 - Unauthorized".

Product Line

TAC I/NET, TAC Vista, Satchwell MicroNet

Environment

  • Xenta Server
  • Xenta 511, 527, 555, 701, 711, 721, 731, 913
  • XBuilder

Cause

Password in XBuilder project does not match the password in the Xenta device.

Resolution

  1. Select the 5/7/9xx in the Network panel
  2. The password is in the right hand panel of XBuilder under the TCP/IP Settings section.
  3. Change this to match the password in the 5/7/9xx.

If the password is not known then refer to Lessons Learned Article #1503.