Controller configured with an XDriver interface keeps resetting and dumping its database.

Issue

Controller resets sporadically, when it comes back online there is no database found in the controller (all points have been deleted) and it needs to be reloaded. After reloading, the Controller responds very slowly and time SystemVariables such as Date, Minute, Hour, are not updating.

Product Line

Andover Continuum

Environment

Netcontroller II (CX9680)

Cause

The problem ended up being traced down to some XDriver points that were configured with an annex point that was also configured as an XDriver point. They were fighting each other.

Resolution

Removed the XDriver point configured as an annex point in another XDriver point and the Controller started to respond normally.