Issue
When "Enforce acknowledge response with signature" is marked in the alarm control object the user should have to write in a cause and action when an alarm is acknowledged.
This does not happen.
Environment
TAC Vista 5.1.8
Cause
In the alarm control object, if you mark booth:
"Enforce acknowledge response" and
"Enforce acknowledge response with signature"
It will work but if only "Enforce acknowledge response with signature" is marked it does not work.
Resolution
If "Enforce acknowledge response with signature" should be used mark also "Enforce acknowledge response" in the alarm control object.