Error occurred creating .ppx file Video exports from Endura WS5000 fail to export

Issue

When attempting to export recorded video from the Endura WS5000 application, the export may fail with the following error messages;

 

"Error occurred creating .ppx file."

 

"Failed to export. Unable to create playlist file."

Product Line

Pelco Video Management

Environment

  • Endura WS5000, all versions.

Cause

The Export Name field contains more than 93 characters. 

Resolution

Modify the Export Name field to contain <=93 characters. Please note that a space counts as a character.