Server does not exist or access denied error when using Continuum DB Initialization.

Issue

Server does not exist or access denied error when using Continuum DB Initialization.

All settings appear to have correct values but the DB initialization fails with the error mentioned above.

Product Line

Andover Continuum

Environment

CyberStation

SQL Server

Cause

Multiple instances of SQL server installed in the server machine.

Resolution

When multiple instances of SQL are installed in the server the instance MUST be specified along with the server name.

Example: In the Server Name field of Database Initialization Server window type:

SERVER_MACHINE_NAME\SQL2008

not just SERVER_MACHINE_NAME