Issue with


Problems accessing the web site. Users trying to log on may get the following message:

"Invalid request. Try reloading the page"

Product Line

TAC Vista


Vista 5.x licensing website


After an upgrade to the site on Monday, Oct 8th, 2012, there have been reports of occasional problems.


To work around the issue:

  1. Use this link instead:
  2. Click Login With Entitlement ID in the left side menu
  3. Try again with the same Entitlement ID.