How to save the Windows Application Log from Event Viewer (Eventvwr.exe)

Issue

Windows Application logs may be requested by Technical Support to assist with a reported issue.

Product Line

TAC I/NET, TAC Vista, Andover Continuum, SmartStruxure Solution, Pelco Video Management, Pelco Matrix

Environment

  • Microsoft Windows XP
  • Microsoft Windows 7

Cause

Unspecified cause.

Resolution

  1. Press WINDOWS + R on keyboard of the Windows system that you wish to obtain the report from. The Windows key is usually located between the CTRL and ALT keys and has a picture of a flag on it.
  2. Type Eventvwr.exe and click OK
  3. Event Viewer will now start. Expand Windows Logs and then right click on Application.
  4. Click on Save All Events As...
  5. When prompted save the file as an *.evtx file to an accessible location.
  6. Email the *.evtx file to your support representative.