Where can I download the recovery images (.ISO) for Digital Sentry and MasterControl hardware?

Issue

Would like to reimage the DS hardware back to factory defaults.

Product Line

Pelco Video Management

Environment

  • Digital Sentry
    • DS Xpress
    • DS1000
    • DS RealVue
    • DS NVR
  • Master Control
    • DVXi
    • DVX500
    • DVXe

Cause

The Digital Sentry recovery disks can be used to factory default both Windows and the Digital Sentry software.

Resolution


The Digital Sentry recovery disks


Note: The recovery software needs to be on a bootable CD/DVD for Digital Sentry DVRs and on CD for MasterControl DVRs.


Related Articles:
How to create a bootable CD/DVD from an ISO image?
Digital Sentry and DVX (Master Control Series) video recorders recovery process options explained.