How to create a bootable USB key to re-image a DSSRV.

Issue

  • DSSRV does not have a DVD-ROM drive.
  • Want to run recovery on DSSRV.
  • Need to download USB recovery for the DSSRV.

Product Line

Pelco Video Management

Environment

  • DSSRV Recovery - All versions
  • USB thumb drive 16GB

Cause

  • Lost USB
  • Create USB Recovery

Resolution

Create a bootable USB Recovery Key for the DSSRV

Note:
The below procedure must be performed on a Windows 7 system and works for both JBOD and RAID DSSRV's. This is only supported on pelco hardware.

CAUTION!! - The recovery must be run on the same DSSRV hardware which will be in operation, running the recovery on a HDD in a different DSSRV and then moving to the effected DSSRV will result in a boot failure.
 

  1. Determine which version of the DigitalSENTRY SRV will need to be recovered.
    1. For the first generation DSSRV download the DSSRV_v1_USB_Recovery_FINAL_7.6.32.zip image. 8GB USB drive needed, 16GB/32GB Max.
    2. For the second generation DSSRV2 download the DSSRV2 v7.7.309 USB Recovery.zip image or DSSRV2 v7.16.69 USB Recovery.zip image. 16GB USB preferred 32GB Max.
  2. Extract the compressed folder.
  3. Perform the following steps to create, format, and prepare a USB key.  Note: This will format the USB all content on this USB will be deleted. 
    1. Plug USB, Click on START > Search Bar and type in CMD and click ENTER.
    2. Type diskpart, and then click Enter.
    3. Type list disk, and then click Enter.
    4. Type select disk and the drive number (for example, select disk 2)(Make sure you select USB, Not the HDD), and then click Enter.
    5. Type clean, and then click Enter.
    6. Type create partition primary, and then click Enter.
    7. Type active, and then click Enter.
    8. Type format fs=fat32 quick, and then click Enter.
    9. Wait for the drive to complete formatting. This may take several minutes.
    10. When formatting is complete, type assign, and then click Enter.
    11. Type exit, and then click Enter to close the command window 
  4. Open the drive that was assigned in step “10”
  5. Open the folder that was created after you extracted the DS 7.x Full Recovery.zip.
  6. Copy all the files and folders and paste them into the USB key. You can also select all the files and folders, and then drag and drop them into the USB key.
  7. Once the files have copied over, remove the USB key.
  8. You can now re-image the DS NVR with the USB key.

 

NOTE:  The RAID controller card does not support Unified Extensible Firmware Interface (UEFI) booting. Perform the following steps if you receive a UEFI message:

  1. Restart the system.
  2. Enter the BIOS by pressing the Delete key repeatedly while the system is starting up
  3. Modify the boot order in your BIOS so that you boot to a non-UEFI USB device to manage RAID.
  4. The computer will restart and you can press any key to continue with the setup.



 

Related Articles:
How to perform a recovery on the DSSRV series Network Video Recorder