An UltiVist client workstation failed to re-start and generated the following pop-up error: SYS3175 - A program generated an access violation at 1e1b1300. FIAHAPI.DLL 0001:00001300

Issue

An UltiVist client workstation failed to re-start and generated the following pop-up error: SYS3175 - A program generated an access violation at 1e1b1300. FIAHAPI.DLL 0001:00001300

Product Line

TAC I/A Series

Environment

UltiVist

Cause

Large file sizes cannot be handled by UltiVist.

Resolution

On the UltiVist client:

  • Look for the almhist.d$$ file and delete it if it's greater than 10 megabytes in size.  The file is located in the \FI directory. 
  • On a restart of UltiVist, this file will be re-created.

On the UltiVist server:

  • Look for the WSQxx.D$$ file in the \FI\ALARMS folder (where xx = workstation number)
  • Follow instructions in Lessons Learned # 2963