WorkStation crashes on a Parameter name: d error

Issue

StruxureWare Building Operation WorkStation crashes randomly while working in it. The following error message is displayed.

Product Line

SmartStruxure Solution

Environment

Building Operation WorkStation

Cause

The "Value cannot be null. Parameter name: d" crash is caused by a Windows Presentation Foundation (WPF) application defect.

Resolution

To resolve the issue:

  1. Go to the following link http://support.microsoft.com/kb/2461678. This link will provide additional information on the defect and how to fix the problem.
     
  2. Apply the hotfix that is provided underneath the section titled "Resolution".