How to prevent reflections on the DF5 series dome cameras or any dome camera that uses IR illuminators

Issue

There are reflections on the video from the IR illuminators when using the DF5 series dome camera

Product Line

Pelco Cameras, Pelco Video Management

Environment

DF5 dome cameras

Dome cameras with IR illuminators

Cause

The rubber part around the lens is supposed to touch the inside of the bubble, this prevents reflection from getting back into the lens. You must be careful to not move adjustments that have been made to the lens when re-assembling the camera

Resolution

Adjust the lens so the rubber touches the inside of the bubble. be careful to not disturb the lens setting when re-assembling the bubble to the camera