When trying to pull up an Endura camera through a Matrix system using the UDI5000-MTRX the error "No Tie Lines" is received.
Pelco Video Management
Endura UDI5000-MTRX in MDD mode All Versions
- Bad cabling
- Misconfiguration of logical numbers
note: The examples used for this article are taken from a Lantronix UDS2100 and a Matrix CM9700. Documentation for the UDS2100 can be found here.
There are a few reasons why the "No Tie Lines" error could be received.
Things to check:
- Ensure that monitor that has been given a logical number via the Workstation software has been assigned to the connection on the UDI5000-MTRX.
- Verify that the cables are plugged into the proper places. In this example, taken from the System Manager program for a CM9700, the MDD has been assigned to port 7 and the Tie Line has been assigned physical port 16
This means that the cable coming from the Lantronix device should connect to SERCOM port 7 on the CC1 and the Tie Line should connect to port 16 on the Matrix bay.
Numbering on the back of the CC1 is like so:
Numbering on the back of the Matrix bay is like so:
3. Cabling between the Lantronix device and the CC1 can easily be done incorrectly. Although the connection at the CC1 takes an RJ45 it is different from a network cable. Therefore, a regular network cable will not work. Also, take note of the pin positioning- it is opposite from that of a network cable.
The following shows the pin-out for a Lantronix UDS2100 and how it would connect to the CM9700-CC1.