NOTICEPOTENTIAL FOR DATA LOSS.
The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure, please contact Product Support Services prior to attempting the procedure below.
NOTICECOMPLEX PROCEDURE REQUIRED.
The resolution of this article has many complex steps that may result in unforeseen results if not performed correctly. If you are at all unfamiliar with the requirements, please contact Product Support Services for assistance.
The multicast address for a video stream may need to be changed in some circumstances, for instance in cases of several video streams being sent to the same multicast address.
Pelco Video Management
Endura NET5300 Series Video Encoders
Corrupt or invalid TCP/IP or other network/switch configuration/settings.
To change the multicast address:
Launch Endura Utilities, log in and press the Search button.
note: Endura Utilities versions 2.2 and lower login credentials are [Username: Administrator | Password: configapp].
note: Endura Utilities versions 2.3 and greater authenticate using standard Endura Credentials, [Default = Username: admin | Password: admin].
- Locate the device whose multicast address needs to be changed.
- Right click on the device and choose SSH Into note: username: root and password: pel2899100
Type vi /usr/local/Pelco/NET5301T/Private/EncoderConfig.xml
This will open the EncoderConfig.xml file in the VI Editor. It will look like this:
Search for the Multicast Configuration section of the file by entering /Multicast.
This will position the cursor at the beginning of the Multicast Configuration section.
- To enter insert mode hit the letter i
Modify the values of the PrimaryVideoMCAddress as well as for the SecondaryVideoMCAddress. All multicast addresses should be different from each other. Typical multicast addresses change the first octet of the device's IP address (225,226,238 and 239 are common numbers used for the first octet) and use a unique port number (9010,9012,9020 and 9022 are common ports numbers used).
note: Use the number keys along the top of the keyboard. Do NOT use the number keypad on the right side of the keyboard.
- To exit insert mode hit the Esc key
- If you are editing an SP04 model (two channels), make sure you edit and verify both sets of stream channels!
Save the file and exit by entering :wq
note: To close the file without saving enter :q!
Once back at the root prompt reboot the device by entering the command reboot