Reset system settings on the DS ControlPoint.

Issue

How to default the DS ControlPoint system settings.

Product Line

Pelco Video Management

Environment

DS ControlPoint

Computer

Cause

Restore default configuration settings or current configuration settings are corrupt.

Resolution

  1. Close DS ControlPoint
  2. Click Start > Run and type %AppData%/Integral for version 4.1 and older or %AppData%/Pelco for version 4.2 and later.
  3. Find the ControlPointCache.xml file.
  4. Right-click the ControlPointCache.xml file and choose delete or rename