How to reboot Sarix Series IP Cameras and Encoders.

Issue

Options for rebooting Sarix Series IP Camera and Encoders.

Product Line

Pelco Cameras

Environment

Sarix Series IP Cameras and Encoders

Cause

Maintenance or troubleshooting requires device reboot.

Resolution

Here are available methods for rebooting a Sarix IP Camera or Encoder...

Method 1: Reboot from Sarix Web User Interface (WebUI)
Useful for rebooting a single Sarix Camera or Encoder...

  1. Open the Sarix WebUI by inputting the device IP Address into Google Chrome (Recommended), Mozilla Firefox, or other Web Browser.
    note: If using Pelco Utiltiies, shortcut to this is accessed via Right-click > Open Web Interface (Ctrl+W)
     
  2. Log in (Sarix WebUI default credentials are username: admin | password: admin).
     
  3. Click Settings.
     
  4. Select Reboot Camera from the System tab (may vary based on model/firmware revision).
    note: Rebooting does not change the device settings.


Method 2: Reboot via SSH
Useful for rebooting a single Sarix Camera or Encoder if Sarix WebUI is non-functional...

  1. Follow LL#11444 to Enable SSH on the Sarix Camera or Encoder.
  2. Follow LL#13089 to SSH Into the Sarix Camera or Encoder.
  3. From the Linux # prompt, enter the command  /sbin/restart.sh  and press return.
     

Method 3: Reboot using Pelco Utilities One-time script
Useful for rebooting multiple Sarix Camera(s) or Encoder (s) at a time...

  1. Follow LL#11444 to Enable SSH on the Sarix Camera or Encoder.
     
  2. From Pelco Utilities (see LL#8397 to obtain), right-click the desired Sarix Camera(s) or Encoder(s), then navigate to Scripts > One-Time Script as seen here...

    note: Multiple Sarix Camera(s) or Encoder(s) can be highlighted for the script before right-clicking, by using the shift or control keys during selection.
     
  3. Type /sbin/restart.sh in the Script Commands window, then click OK and Yes.


Method 4: Reboot the camera using the Reset Button (R)
Each Sarix Camera/Encoder has a physical pinhole which can be depressed using a paperclip or small tool.

  1. Press and release the Reset Button once to reboot the camera.
    note: Holding this depressed for 10 seconds triggers restore to factory default settings, which can be used to if a basic reboot attempt has failed to resolve a device functionality issue.

The Sarix Camera or Encoder can take from 5 to 15 minutes to restart and be fully operational.