DX Series Client playback time stamp offset by one hour.

Issue

The DX Series Client 1.0.0.0010 adds 1 hour to the time you select after clicking play. The actual video playing will be the correct video but will show one hour ahead.

The DX Series Client 1.0.1.0010 subtracts 1 hour to the time you select after clicking play. The actual video playing will be the correct video but will show one hour behind.

Product Line

Pelco Video Management

Environment

  • DX Series Client v1.0.0.0010 or v.1.0.1.0010
  • DX8100
  • DX8000

Cause

Searching video and select 12:45pm,  clicking Forward Playback the video will play with a time stamp of 13:45 (1:45pm) or 11:45pm; the video playing will be the correct video for 12:45pm but just have the wrong time stamp.

Resolution

Download and install the updated DX Series Client:  DX Series Client