In a Niagara G3 station, whenever someone logs into the graphics (with any web browser), the following error appears in the application director output: Root element must be nav [line 3]

Issue

 In a Niagara G3 station, whenever someone logs into the graphics (with any web browser), the following error appears in the application director output:

javax.baja.xml.XException: Root element must be "nav" [line 3]
 at javax.baja.nav.NavFileDecoder.err(NavFileDecoder.java)
 at javax.baja.nav.NavFileDecoder.decodeDocument(NavFileDecoder.java)
 at javax.baja.nav.NavFileDecoder.decodeDocument(NavFileDecoder.java)
 at javax.baja.nav.NavFileDecoder.load(NavFileDecoder.java)
 at javax.baja.nav.NavFileDecoder.load(NavFileDecoder.java)
 at javax.baja.user.BUser.getHomePage(BUser.java)
 at com.tridium.fox.sys.user.BUserChannel.fetchPrefs(BUserChannel.java)
 at com.tridium.fox.sys.user.BUserChannel.process(BUserChannel.java)
 at com.tridium.fox.sys.BFoxConnection.process(BFoxConnection.java)
 at com.tridium.fox.session.SessionDispatcher.dispatch(SessionDispatcher.java)
 at com.tridium.fox.session.SessionDispatcher.run(SessionDispatcher.java)
 at java.lang.Thread.run(Unknown Source)
 

Product Line

TAC I/A Series

Environment

Niagara G3

Cause

The G3 user account has the nav file property pointed to a file that is not a nav file.

Resolution

Correct the setting.

For more details, read the following discussion thread at niagara-central.com:  https://www.niagara-central.com/ord?portal:/discussion/DiscussionThread/15467