Time master Controller not synchronizing time.

Issue

Continuum controller with the lowest ACC Net Id is the time master of the network and has correct time but it is not updating the other controllers as expected.

Product Line

Andover Continuum

Environment

CyberStation

All CX and bCX master controllers.

Cause

Time master controller does not know about one or more controllers on its Network.

Resolution

Perform a global teach to ensure the time master knows about ALL the controllers on the network, then do a backup to flash (if applicable ) to make sure if the controller re-starts it still has accurate information about its peers on the network.