DS Quick Setup errors with An error occurred trying to determine the setup type when searching for existing system....


Running DS Quick Setup causes an Error and does not continue.

Text of error "An error occurred trying to determine the setup type. A transport-level error has occurred when sending the request to the server. (Provider: TCP Provider, error: 0 - An existing connection was forcibly closed by the remote host.)

Product Line

Pelco Video Management


DSSRV version 7.4.320.7640


User Account Control (UAC) has been disabled on the system.


Enable User Account Control (UAC) in Windows 7 and then run DS Quick Setup.

To turn UAC on

  1. Open User Account Control Settings by clicking the Start button  , and then clicking Control Panel. In the search box, type uac, and then click Change User Account Control settings.
  2. Move the slider to choose when you want to be notified, and then click OK If you you're prompted for an administrator password or confirmation, type the password or provide confirmation.


Source: http://windows.microsoft.com/en-US/windows7/Turn-User-Account-Control-on-or-off